Cancellation Policy

Last updated: August 9, 2026

HOW TO REQUEST A CANCELLATION

Email babuibird@arvell.in as soon as possible with your order number and the cancellation request. A request is effective only after Babui Bird confirms the cancellation.

CANCELLATION BEFORE DISPATCH

Orders may be cancelled before dispatch. We will make reasonable efforts to stop processing when a request is received, but cancellation cannot be guaranteed until it is confirmed.

AFTER DISPATCH

Once an order has been dispatched, it cannot be cancelled. After delivery, an eligible item may be returned in accordance with the Return and Refund Policy.

ORDER CHANGES

Requests to change an item, quantity, delivery address, or contact detail must be made before dispatch. We cannot guarantee that changes will be possible after an order enters processing.

CUSTOMISED OR PERSONALISED ORDERS

If customised or personalised products are offered, cancellation may not be possible after production begins. Any product-specific cancellation limitation will be communicated before purchase.

CANCELLATION BY BABUI BIRD

We may cancel an order if an item is unavailable, payment cannot be verified, delivery information is incomplete, an obvious pricing or description error occurred, or fraud or misuse is reasonably suspected. We will notify you using the contact information supplied with the order.

REFUNDS AFTER CANCELLATION

For an approved cancellation of a paid order, the refund will be initiated to the original payment method within 7–10 business days. Your bank or payment provider may require additional processing time.

Nothing in this policy limits rights available to consumers under applicable Indian law.

For cancellation questions, contact babuibird@arvell.in.